Current Status: Normal
Description: PDF Servers not available
Incident commenced: 8.00 am AEST, 27th March 2020
Incident status: Resolved
*.luciditysoftware.com.au SSL certificate was updated by Cloudflare with updates to SS/SNI protocol. The result was an incomplete connection between our PDF rendering servers and client sites (SSL handshake failed). The PDF rendering servers have been updated to account for the new SSL certificates and PDF generation has returned to normal.